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Awards and Recognition

Two Holiday Inn Club Vacations Resorts Honored with a 2023 IHG Performance Award

Posted 28 days ago

ORLANDO, FLA. (June 24, 2024) – Holiday Inn Club Vacations Incorporated, an international vacation ownership company, announced today that its Sunset Cove Resort and Timber Creek Resort at De Soto were honored with an IHG Hotels & Resorts (IHG) Performance Award. Considered the most prestigious internal honor among IHG’s Americas region, the annual Performance Awards recognize hotels and individuals for notable achievements among several key customer criteria, including guest service and satisfaction, cleanliness, and adherence to clean energy metrics and other company standards.

Timber Creek Resort and Sunset Cove Resort both earned the coveted IHG Spirit of True Hospitality Excellence award. This prestigious accolade is given to hotels and resorts in the IHG network that have achieved “elite” status for guest satisfaction and received cleanliness survey scores of at least 90.

“At Holiday Inn Club Vacations, one of our core goals is to ‘Grow Guest Love,’ which means we strive to make every interaction with our brand easy to enjoy and hard to forget,” said Thad Gregory, Senior Vice President of Resort Operations. “Our Timber Creek Resort and Sunset Cove Resort teams truly exemplify the hard work and unwavering dedication it takes to constantly grow guest love. While it brings me great joy to see their efforts recognized, I know that awards are not the driving force behind their stellar service. These teams are proud to serve the thousands of families who travel to their resorts, year after year, and look forward to every opportunity to make their vacations memorable.”

Jolyon Bulley, Chief Executive Officer, Americas, IHG Hotels & Resorts, said: “2023 was a year of exceptional growth and success across our region, and our IHG-branded hotels and leaders played a significant part in that by continually delivering our promise of True Hospitality for Good to our guests and each other. Sunset Cove Resort and Timber Creek Resort at De Soto and their teams continue to lead by example, and I’m honored to recognize their hard work and dedication with a 2023 Performance Award.”

Situated on Marco Island, next to the city of Naples, Florida, the quaint and scenic Sunset Cove Resort overlooks the Gulf of Mexico and features three-bedroom Signature Collection villas, the company’s luxury product. In addition to its beaches and parks, Marco Island is known for its abundance of outdoor activities, such as golfing, fishing, and boating.

Located in De Soto, Missouri, Timber Creek Resort offers a countryside retreat with plenty of family-friendly amenities, such as a five-hole golf course, activity center, mini golf course, pool, and fishing and boating at the on-site lake. Plus, the resort is less than an hour away from St. Louis, providing access to all the popular attractions the city offers.

To learn more about Sunset Cove Resort, Timber Creek Resort, or any resort in the Holiday Inn Club Vacations network, visit holidayinnclub.com.


About Holiday Inn Club Vacations Incorporated

Encompassing resorts across the United States and the Mexican Caribbean, Holiday Inn Club Vacations Incorporated is a resort, real estate, and travel company with a mission to be the most loved brand in family travel by delivering easy-to-plan, memorable vacation experiences that strengthen families.

Based in Orlando, Fla., the company has been a leader in the vacation ownership industry since 1982, when Holiday Inn® founder Kemmons Wilson debuted the company’s flagship property, Holiday Inn Club Vacations® at Orange Lake Resort, next to Orlando’s Walt Disney World® Resort.

Today, the Holiday Inn Club Vacations resort portfolio spans across the United States, and into the Mexican Caribbean, with the company’s international expansion in May 2023. Throughout its history, the company has maintained the core family values true to its founding Wilson family, while aggressively pursuing growth, transforming its member engagement model and building an industry-leading team passionate about the guest experience.

About IHG® Hotels & Resorts

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world’s largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

InterContinental Hotels Group PLC is the Group’s holding company and is incorporated and registered in England and Wales. Approximately 375,000 people work across IHG’s hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

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