We Strengthen Families

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We’re More Than a Timeshare Company

We’re a resort, real estate and travel company with a mission to be *the* most loved brand in family travel. We create vacation experiences that are easy and amazing, but our Members make it a Club.

We Bring Families Together

What We Offer

We tailor vacations to families of all kinds. From the destinations we choose to the resorts, accommodations and activities we provide, it’s all done with our Members in mind.

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We’ve Always Been About Family

Our Story

Kemmons Wilson started Holiday Inn®, and later Holiday Inn Club Vacations, to make vacation experiences better for families. It’s a story that’s shaped us for decades.

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…and We’re Still Growing Today

More About Our Growth

We’re not the biggest player in the timeshare industry – yet. But we have big plans. And being smaller means, we have the largest opportunity to grow. 

In the Press

*Last updated on March 25th, 2020*

As a valued guest and owner, you are an important part of the Holiday Inn Club Vacations family. As the COVID-19 situation continues to develop, and as information rapidly evolves, we want you to know that our team completely understands the concerns you may have. We are closely monitoring the situation, keeping the health and safety of our owners, Club members, guests and team members as our top priority.

***We will continue to post updates to this page with important resort, travel, safety and reservation information.***

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**Our Resorts**\
At this time, many of our resorts remain open. We’re closely monitoring the guidance being issued by the Centers for Disease Control and Prevention (CDC), as well as directives from state and local authorities. While we are not encouraging unnecessary travel at this time, we are keeping our doors open to those in our network and communities that are in need of rooms at our resorts. Our open resorts are operating at low occupancies with enhanced cleaning protocols, social distancing measures in place for common areas, [and adjusted amenity][1], dining and operational offerings.
 
If a resort must close due to COVID-19 prevention guidelines, we’ll list that here immediately and guests with a future reservation that may be impacted will be notified by our team as quickly as possible. Amenity closures are also being evaluated on an ongoing basis. Thank you for your cooperation and patience during this difficult time as we take the necessary steps to best protect our owners, Club members, guests and team members.

***UPDATES:***\
***March 25th, 2020 — Orange Lake Resort update***
* *To ensure a safer experience for all guests and team members, and to comply with CDC guidance and local directives, we've made several changes at Orange Lake Resort.*
* *Please understand that we cannot guarantee your accommodations in a specific Village. Also be sure to review our [Amenity Closures page][1] before arriving at Orange Lake Resort, as your vacation experience will be different than what you may be used to during this time. Thank you for your patience and flexibility as these changes occur quickly.* 

***March 25th, 2020 — Vermont & Wisconsin Resort Updates***
* *Effective immediately, we are temporarily closing our Mount Ascutney Resort as a result of an executive order from Vermont Governor Phil Scott. We will be discontinuing all operations at this resort until April 15th, 2020.*
* *Effective immediately, we are temporarily closing our Lake Geneva Resort as a result of a “Safer At Home” order from Wisconsin Governor Tony Evers. We will be discontinuing all operations at this resort until April 30th, 2020.*

***March 18th, 2020 — Nevada Resort Update***
* *Effective immediately, we are temporarily closing our Desert Club, David Walley’s and Tahoe Ridge Resorts as a result of the Directive from the Governor of Nevada, Steve Sisolak, regarding the COVID-19 pandemic. We will be discontinuing all operations at these three Nevada resorts until April 17th, 2020.*

***For all Resort Closures***
* *These decisions are not taken lightly, but we feel confident that these precautions are necessary.*
* *If you have an impacted reservation, you do not need to contact or call us to cancel your stay.*
* *We’re in the process of canceling your reservation and will be refunding any points, usage and all monies associated with your stay.*
* *Please give us a few weeks to process those returns, as we are experiencing higher call volumes due to the uncertainty of the COVID-19 situation.*
* *Rest assured that we are also in close communication with and are prioritizing the safety of our team members.*

***For all Amenity Closures***
* *Please visit our [Amenities Closure page][2]*

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**Your Travel Plans**\
While we love bringing families together for amazing vacations, we recognize that you may be hesitant to travel at this time. 

We’re experiencing higher-than-normal call volumes and wait times currently. If you don’t have reservations with us within the next 30 days, please wait to contact us so we can focus our attention on guests with more immediate travel plan needs.

For *urgent* assistance:\
Call **(877) 606-2582** for club member support\
Call **(888) 657-3529** for non-club member owner support\
Call **(844) 428-7829** for IHG resort guest reservations\
Call **(800) 353-1966** for vacation packages



 


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**How We’re Prepared**\
As a standard practice, public areas and guest villas at our resorts are regularly cleaned, sanitized and disinfected. Our teams use EPA-registered disinfectant products, which kill harmful microorganisms like bacteria and viruses. To prevent and address any issues our team may encounter related to the disease, we’ve provided additional COVID-19 cleanliness guidelines, training and protocols, which meet IHG’s high standards and the Centers for Disease Control and Prevention (CDC) best practices.

Our company has established a task force that is in constant communication while monitoring the guidance being issued by the CDC, as well as state and local authorities. 

We will continue to share updates with you as this situation progresses. We send our best wishes for your continued health and well-being as we collectively navigate the COVID-19 pandemic. **Thank you for being part of our family and stay safe.**


 [1]: /coronavirus-closures
 [2]: /coronavirus-closures

Important COVID-19 Updates for Our Valued Guests

Article | Coronavirus Statement

**ORLANDO, FLA.** (Nov. 12, 2019) – Holiday Inn Club Vacations Incorporated, a national vacation ownership company, today announces the acquisition of The Ridge Resorts, a multi-faceted 11- acre timeshare property with 378 units located in Stateline, Nevada.

Continuing its commitment to aggressively growing its resort network and providing new opportunities to Club members and guests, Holiday Inn Club Vacations now has a significant ski resort with direct access from the property to Heavenly Mountain Resort, a popular South Lake Tahoe skiing destination. Under previous ownership, The Ridge Resorts has operated as four different properties: The Ridge Tahoe, The Ridge Pointe, The Ridge View and The Ridge Crest; however, in late 2020, the entire resort will be branded as Holiday Inn Club Vacations Tahoe Ridge Resort and begin operating as one resort.

“In looking for opportunities to build our resort network, we seek out destinations that will provide both memorable and effortless experiences,” said Tom Nelson, President and CEO of Holiday Inn Club Vacations Incorporated. “Our newRidge Resort is a great addition for our Club members and guests who can enjoy access to world-class skiing without leaving the resort. It’s also a great escape in the warmer months, thanks to its outdoor amenities and ideal location minutes away from Lake Tahoe.”

Located on the Sierra Nevada mountain range, the resort provides scenic views of Carson Valley and Lake Tahoe. Welcoming 2.7 million visitors each year, Lake Tahoe provides a variety of outdoor activities and natural landmarks, along with 24-hour casino gaming, nightlife and entertainment options.

The resort offers a range of activities and amenities reflective of the Lake Tahoe region, including a hiking trail that begins on property, multiple pools and spas, tennis and racquetball courts, a  fitness center, saunas and steam rooms. Dining and retail options include a restaurant, lounge, marketplace and ski shop.

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**About Holiday Inn Club Vacations Incorporated**  
Holiday Inn Club Vacations Incorporated encompasses 29 resorts and more than 7,900 villas in the U.S., with more than 365,000 timeshare owners and 5,300+ employees. Established by Holiday Inn® founder Kemmons Wilson, the Company has been a leader in the vacation ownership industry since 1982, when it opened its flagship property, Holiday Inn Club Vacations® at Orange Lake Resort in Orlando, Fla., located next to the Walt Disney World® Resort.

Holiday Inn Club Vacations® Adds Exciting Ski Destination With Acquisition of The Ridge Resorts

2019 HCV Ridge Resorts Acquisition

**ORLANDO, FLA.** (Oct. 14, 2019) – Holiday Inn Club Vacations Incorporated, a national vacation ownership company, today announces the launch of its new Breast Cancer Awareness Month drive, Shades of Hope. To raise funds for the American Cancer Society®, the company will offer pink aviator sunglasses at its nationwide Holiday Inn Club Vacations resorts for a minimum donation of $5. Over $2 from each pair will go directly to the American Cancer Society and sunglasses will be available throughout the month of October, or until supplies last.

The company is also donating an additional $1 to the American Cancer Society each time anyone shares a photo on social media with a pair of pink sunglasses using the hashtag #ShadesOfHope, committing up to an additional $10,000 to the organization via this social media program. The company encourages any posts on Facebook, Twitter or Instagram with pink sunglasses and #ShadesOfHope, whether or not the sunglasses came from Holiday Inn Club Vacations, to drive more funds for breast cancer research and programs.

“We’re kicking off our 12th year of participation in Breast Cancer Awareness Month by rallying people to help conquer this disease that has impacted so many families,” said Denise Godreau, Chief Brand and Innovation Officer at Holiday Inn Club Vacations Incorporated. “For the first time, however, we’re expanding our focus through Shades of Hope beyond our team members to include the caring Club members and guests who visit our resorts, as well as the general public. Our goal is to both support finding a cure and help strengthen the families touched by breast cancer through the great work of the American Cancer Society.”

In addition to the Shades of Hope campaign, the company is raising funds for the American Cancer Society through limited-edition team member T-shirts. When the company celebrates “Pink Day” on Oct. 25, team members across the company’s various locations will wear their T-shirts and sunglasses and participate in various activities to show support for loved ones who have been impacted by breast cancer. For example, the company’s Orlando corporate headquarters will host a walk around its campus.

More information on how to participate in the Shades of Hope campaign can be found on the Holiday Inn Club Vacations [Facebook][1], [Instagram][2] and [Twitter][3] pages.

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**About Holiday Inn Club Vacations Incorporated** 
Holiday Inn Club Vacations incorporated encompasses 28 resorts and more than 7,600 villas in the U.S., with more than 350,000 timeshare owners and 5,000+ employees. Established by Holiday Inn® founder Kemmons Wilson, the Company has been a leader in the vacation ownership industry since 1982, when it opened its flagship property, Holiday Inn Club Vacations® at Orange Lake Resort in Orlando, Fla., located next to the Walt Disney World® Resort.


 [1]: https://www.facebook.com/hiclubvacations/
 [2]: https://www.instagram.com/hiclubvacations/
 [3]: https://twitter.com/hiclubvacations

Holiday Inn Club Vacations Launches Shades of Hope Campaign for Breast Cancer Awareness Month

2019 HICV Shades of Hope Announcement

**ORLANDO, FLA.** (Oct. 7, 2019) – Holiday Inn Club Vacations Incorporated, a national vacation ownership company, today announces the opening of a new four-story building at its Holiday Inn Club Vacations® Williamsburg Resort. In alignment with the company’s commitment to grow offerings for its Club members and guests, the new development adds 24 villas, including six Signature Collection villas and the first three-bedroom options available at the resort.

With an ideal location near the top family travel destination of Colonial Williamsburg, the resort offers many family-friendly amenities. Guests can enjoy indoor and outdoor pools, playgrounds, a sport court and an 18-hole mini golf course, as well as a four-lane bowling alley and other attractions in the Town Square activity center.

“Families adore Williamsburg and all of the amenities we offer at this property, which has made it one of our most popular destinations,” said Chief Operating Officer John Staten. “For this new building, we added three-bedroom villas, as our research has shown that multi-generational vacations are on the upswing with more travelers looking for ways to accommodate the extended family. We are obsessed about the guest experience, which is our number one priority and integral to our plan to continue growing our members and resort network.”

Adding new resorts and expanding into new destinations will continue to be critical to the company’s plans for growth and improved guest experiences. However, bringing enhancements to existing properties with new accommodation options and amenities is every bit as important. This Williamsburg expansion follows the addition of a new Signature Collection building and pool in Cape Canaveral in 2018, while more than 700 villas are renovated each year across the resort network. 

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**About Holiday Inn Club Vacations Incorporated**
Holiday Inn Club Vacations Incorporated encompasses 28 resorts and more than 7,600 villas in the U.S., with more than 350,000 timeshare ow ners and 5,000+ employees. Established by Holiday Inn® founder Kemmons Wilson, the Company has been a leader in the vacation ow nership industry since 1982, w hen it opened its flagship property, Holiday Inn Club Vacations® at Orange Lake Resort in Orlando, Fla., located next to the Walt Disney World® Resort.

Holiday Inn Club Vacations Expands Williamsburg Resort

2019 HICV Williamsburg Expansion

Corporate | Home Page Layout

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