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Our Team and Our Values

7,000+ Employees Strong and Growing

Team member hula hooping at Desert Club Resort in Las Vegas, Nevada.Team member hula hooping at Desert Club Resort in Las Vegas, Nevada.

Our Team Member Family

One of the first things new team members notice here is the feeling of family. Everything we do revolves around our goals of strengthening families and leading the way in family travel.

We focus not only on creating meaningful experiences for our members and guests, but also developing our own family. We invest in passionate, high-performing team members who embrace our values, fuel our growth and want to be part of an authentic culture where you can really be yourself.

Our Guiding Values

  • A group of volunteers sorting food at Second Harvest Food Bank in Orlando, FL

    Caring

    We embody family, love our guests, grow together and give back.

  • Woman repelling down the side of a building.

    Courage

    We deliver, do what’s right, break down walls, are always ourselves and challenge the norm.

  • Woman sitting in a room with forrest wallpaper and books on a shelf.

    Creativity

    We think big, share ideas, embrace differences and have fun.

Our Executive Leadership

Our experienced leadership team is shaping the future of the company—and the industry—with a focus on innovation, customer experience, and supporting our family of team members.

Meet the Executive Team

Awards and Recognition

  • Excellence in Customer Service

    We’re proud to announce that our Owner Support team has been recognized by J.D. Power for the second consecutive year for providing “An Outstanding Customer Service Experience for Phone support in 2023.

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  • ARDA Awards

    In 2024, our company received 12 more industry awards at the American Resort Development Association (ARDA) Awards Gala. This includes earning an ARDA Circle of Excellence Award, the highest honor within in the vacation ownership industry.

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  • Best Employer

    In 2023, Holiday Inn Club Vacations was named “Best Employer, United States,” as part of Kincentric’s robust assessment that measures and identifies organization who have transformed people practices.

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  • Orlando ADDY Awards

    INNovation Studios, the internal creative team for Holiday Inn Club Vacations, was awarded five Orlando American Advertising (ADDY) Awards in 2024.

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In the Press

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See All News