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Our Team Member Family
One of the first things new team members notice here is the feeling of family. Everything we do revolves around our goals of strengthening families and leading the way in family travel.
We focus not only on creating meaningful experiences for our members and guests, but also developing our own family. We invest in passionate, high-performing team members who embrace our values, fuel our growth and want to be part of an authentic culture where you can really be yourself.
Our Guiding Values
Caring
We embody family, love our guests, grow together and give back.
Courage
We deliver, do what’s right, break down walls, are always ourselves and challenge the norm.
Creativity
We think big, share ideas, embrace differences and have fun.
Our Executive Leadership
Our experienced leadership team is shaping the future of the company—and the industry—with a focus on innovation, customer experience, and supporting our family of team members.
Awards and Recognition
Excellence in Customer Service
We’re proud to announce that our Owner Support team has been recognized by J.D. Power for the second consecutive year for providing “An Outstanding Customer Service Experience for Phone support in 2023.
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ARDA Awards
In 2024, our company received 12 more industry awards at the American Resort Development Association (ARDA) Awards Gala. This includes earning an ARDA Circle of Excellence Award, the highest honor within in the vacation ownership industry.
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Best Employer
In 2023, Holiday Inn Club Vacations was named “Best Employer, United States,” as part of Kincentric’s robust assessment that measures and identifies organization who have transformed people practices.
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Orlando ADDY Awards
INNovation Studios, the internal creative team for Holiday Inn Club Vacations, was awarded five Orlando American Advertising (ADDY) Awards in 2024.
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