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executive leadership

Chantal Stephens

Senior Vice President of Marketing

Chantal and her family loves the ballet, and it’s a tradition to travel and see The Nutcracker together. She’s here with her parents, mother-in-law, husband, and both daughters.

Chantal Stephens is Senior Vice President of Marketing for Holiday Inn Club Vacations, leading enterprise marketing transformation and the capabilities that turn marketing into a measurable growth engine, aligned to sales capacity, operations execution, and financial targets. She oversees the company’s IHG relationship and multi-brand portfolio, ensuring each brand is clearly positioned and consistently executed across channels, resorts, and markets.

Since joining in 2019, she built the company’s first end-to-end marketing organization and operating model across demand generation, performance marketing, eCommerce, CRM, analytics, and marketing technology.

With 20+ years of experience, Chantal has led growth and transformation across hospitality, healthcare, and entertainment in Fortune 100 and complex multi-brand environments. Prior to Holiday Inn Club Vacations, she held senior leadership roles at SeaWorld Parks & Entertainment, Marriott Vacation Club, and The Walt Disney Company including Disney Vacation Club.

Originally from Canada, Chantal earned a bachelor’s degree in marketing from the University of Quebec in Montreal and is fluent in English, French, and Spanish.

Building modern marketing capabilities to create clear brand preference and meaningful experiences for a lifetime of family vacations.

— Chantal Stephens