Tom Nelson is Chief Executive Officer of Holiday Inn Club Vacations Incorporated, assuming the role in August of 2017. He is a dynamic, down-to-earth leader that believes a strong corporate culture is built on great teams that are focused on innovation and customer service. Tom has overseen the tremendous business and financial growth of the Holiday Inn Club Vacations® brand through its strategic alliance IHG®, a global leader in hospitality. Tom joined the Company in 2003 as its Chief Financial Officer and was promoted to President and Chief Operating Officer in 2013.
Tom brings significant leadership, corporate strategy, innovation, operations, finance and venture capital experience to the Company through his career with Arthur Andersen, having created and led its Global Strategy Consulting business. Prior, Tom served as Senior Vice President and Chief Financial Officer of Edify Corporation, a global developer of contact center technology, and Chairman and Chief Executive Officer of SRI International’s European venture subsidiary, a science and technology research institute.
Tom is a Certified Public Accountant, holds a Bachelor of Science degree in Business Administration and Accounting from the School of Business at California State University, Hayward, and is a graduate of the Executive Program at Stanford University’s Graduate School of Business. Tom serves on the executive committee of the board of the American Resort Development Association (ARDA) and is the incoming Chair elect for 2023.
“High touch and high tech, delivered by passionate team members, is the key to creating customer obsession.”
— Tom Nelson